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Terms of Service

These Terms explain the conditions that apply when you access this website or engage Roza S Cleaning Services Ltd for products or services.

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Please read carefully: By using this website, you acknowledge these Terms. A separate written agreement may apply to a specific engagement and will take precedence where it conflicts with these general Terms.

1. About these Terms

In these Terms, “we”, “us”, and “our” refer to Roza S Cleaning Services Ltd. “You” refers to the person or organisation accessing this website or requesting our services. If you use the website on behalf of an organisation, you confirm that you are authorised to accept these Terms for it.

2. Website use

You may use this website for lawful business and informational purposes. You must not misuse it, interfere with its operation, attempt unauthorised access, introduce malicious code, scrape it in a way that harms performance, or use its content to infringe another person’s rights.

3. Information and enquiries

Website content is provided for general information and may change without notice. Sending an enquiry does not create a client relationship, reserve availability, or constitute acceptance of a proposal. We may contact you using the information supplied to clarify your request.

4. Services and engagement agreements

The scope, deliverables, fees, timing, responsibilities, acceptance criteria, and other terms of a paid engagement will be set out in a proposal, statement of work, order, or other written agreement. If there is a conflict, the specific engagement agreement controls for that engagement.

5. Intellectual property

Unless stated otherwise in writing, the website and its original text, visual design, graphics, code, and arrangement belong to Roza S Cleaning Services Ltd or its licensors. You may view and print reasonable excerpts for internal, non-commercial reference. You may not reproduce, adapt, distribute, or commercially exploit our materials without permission.

6. Your materials

You remain responsible for materials, data, instructions, and content you provide. You confirm that you have the rights and permissions needed for us to use them to provide agreed services and that they do not knowingly violate applicable law or third-party rights.

7. Third-party resources

This website may refer to third-party services or websites for convenience. We do not control them and are not responsible for their availability, content, security, or privacy practices. Your use of third-party services is governed by their own terms.

8. Disclaimers

To the extent permitted by law, the website is provided on an “as available” basis. We do not promise that it will always be uninterrupted, error-free, or completely secure. Information should not be treated as legal, financial, technical, or other professional advice unless expressly agreed in writing.

9. Liability

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited. Subject to that restriction, Roza S Cleaning Services Ltd will not be liable for indirect, incidental, special, consequential, or loss-of-profit damages arising from website use. Liability for paid services is governed by the applicable engagement agreement.

10. Suspension and termination

We may suspend access to the website where reasonably necessary for maintenance, security, or misuse. We may also remove content or restrict access where use breaches these Terms. Provisions intended by their nature to continue will survive termination.

11. Governing principles

These Terms are governed by the laws applicable in the jurisdiction where Roza S Cleaning Services Ltd is established, without affecting mandatory consumer or data protection rights that apply to you. Courts with appropriate jurisdiction will have authority over disputes, unless a written engagement agreement provides another process.

12. Contact

Questions about these Terms may be sent to admin@vionaactive.shop or 66 Usk Road, South Ockendon, Essex, England, RM15 4NX. You can also call +441489559731.

13. Updates

We may revise these Terms from time to time. The revised version becomes effective when posted on this page. Continued use after an update indicates acceptance of the revised Terms.

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